Frequently Asked Questions

Usually under 60 minutes in Woonsocket. We have trucks pre-staged across the metro and a dispatcher on the phone 24/7. Call (866) 993-3605 and we mobilize immediately.

Most insured water damage claims cost you only your deductible. We bill your carrier directly using Xactimate — the same estimating software they use. For uninsured work, we quote before we start. Free estimates, always.

Fully licensed in Rhode Island, bonded, and insured with $2M in general liability coverage. Our technicians hold IICRC certifications in water restoration (WRT), applied structural drying (ASD), and mold remediation (AMRT).

Most drying takes 3-5 days in Rhode Island's climate. Reconstruction depends on how much material needs replacing — could be a few days for drywall patches, or a few weeks for a full gut-and-rebuild. We give you a straight answer, not a range.

Most homeowner policies cover sudden water damage (pipe bursts, appliance failures). We handle the entire claims process — documentation, estimate submission, adjuster coordination. You focus on your family, we handle the paperwork.