Frequently Asked Questions

Insurance-covered losses: you pay your deductible, we handle the rest directly with your carrier. Uninsured work: we assess the damage, give you a written estimate, and don't start until you approve it. No hidden fees, no bait-and-switch.

Typical residential job: 3-5 days for drying, then 1-2 weeks for repairs if drywall or flooring needs replacing. Larger losses take longer. We keep you updated daily and never drag things out.

Our average response time in Tuscaloosa is about 47 minutes. We keep crews and equipment ready to roll at all hours. Call (866) 993-3605 — we answer live, not voicemail.

Fully licensed in Alabama, bonded, and insured with $2M in general liability coverage. Our technicians hold IICRC certifications in water restoration (WRT), applied structural drying (ASD), and mold remediation (AMRT).

Short version: we photograph everything before we start, create a detailed Xactimate estimate, submit it to your carrier, and coordinate directly with your adjuster. We've processed hundreds of claims in Alabama — we know what they need.