Our Restoration Services — Traverse City, MI
Water damage restoration is what we do — nothing else. That focus means we do it better than a general contractor. Here are our services.
Water Damage Restoration
Water extraction and structural drying for residential and commercial properties in Traverse City. Our process: arrive within 60 minutes, extract standing water with commercial-grade equipment, set up drying equipment based on psychrometric calculations for Michigan's climate zone, monitor daily with moisture meters and data loggers, and close out with a full documentation package for your insurance company. We handle Category 1 (clean water), Category 2 (gray water), and Category 3 (contaminated water) — each with appropriate safety protocols.
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Emergency Water Extraction
Professional emergency water extraction service in Traverse City, MI.
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Flood Cleanup
Floods in Traverse City tend to happen fast — monsoon rain overwhelms drainage systems, or a retention basin overflows. When that happens, you need pumps in your property immediately. Our flood cleanup crews bring submersible pumps, truck-mounted extraction units, and enough hose to reach anywhere on your property. After extraction, we strip out flood-contaminated materials (flood water is Category 3 — it's not clean), sanitize all surfaces, and set up drying equipment. We also coordinate with Traverse City utilities if there's any concern about electrical safety.
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Sewage Cleanup
Sewage cleanup requires specialized training and equipment — this isn't a DIY job. Our crews follow IICRC S500 Category 3 protocols: full PPE, contained extraction, removal of all contaminated porous materials, antimicrobial fogging, and independent air quality testing before clearance. We handle the insurance claim too — sewage losses have specific coverage terms we know how to document for.
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Mold Remediation
Mold is almost guaranteed in Michigan when water damage goes untreated for more than 48 hours — the heat and humidity create perfect conditions. Our mold remediation follows IICRC S520 standards: containment with negative air pressure, removal of affected materials in sealed bags, HEPA air filtration throughout, antimicrobial treatment of remaining structures, and post-remediation air testing by a third-party lab. We don't do mold testing and mold removal — that's a conflict of interest. We recommend an independent hygienist for pre-testing.
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Storm Damage Repair
Storm damage in Traverse City usually means water intrusion from roof damage, broken windows, or overwhelmed drainage. We deploy tarping crews for immediate protection, then begin interior water extraction and drying. All damage documented photographically before mitigation — your insurance adjuster needs that. Our team has handled storm response across Garfield, Kingsley, Interlochen, Suttons Bay for 15 years.
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Basement Waterproofing
Professional basement waterproofing service in Traverse City, MI.
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Structural Drying
We're drying nerds. Seriously. Our techs calculate the exact equipment load using psychrometric charts — how many air movers, what type of dehumidifiers, where to place them for maximum efficiency. In Traverse City's climate, getting the right dehumidifier type matters (LGR units perform better in our humidity range). We take daily moisture readings with pin meters, pinless meters, and thermal hygrometers, and we adjust equipment as the drying progresses. You get a detailed drying log at the end.
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Content Restoration
Water-damaged personal property often looks ruined but isn't. Our content restoration team in Traverse City packs out affected items with detailed inventory, transports them to our climate-controlled facility, and uses ultrasonic cleaning, freeze-drying (for documents and photos), and specialized techniques for electronics and fabrics. Your insurance gets a complete inventory with pre/post condition documentation.
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Fire & Smoke Damage
Professional fire & smoke damage service in Traverse City, MI.
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