Our Story — Traverse City Water Damage Experts
We opened 24/7 Water Damage | Traverse City in Traverse City because there was a gap — too many restoration companies in Michigan that couldn't show up same day or kept dropping the ball on insurance claims. We decided to be the company we'd want to call ourselves.
Every technician on our team holds current IICRC certification. That's not just a piece of paper — it means they've trained on water damage restoration, applied structural drying, mold remediation, and fire damage protocols. We also invest in our equipment: truck-mounted extractors, commercial dehumidifiers, thermal imaging cameras, and moisture monitoring systems.
Being local matters. We know Traverse City's building codes, we know the common plumbing and construction issues in this area, and we know the insurance adjusters by name. That's not something a national franchise can offer.
Why Choose 24/7 Water Damage?
15 Years Running
15 years of water damage restoration in Traverse City. We've seen every scenario and we have systems for all of it.
Insurance Expertise
We've processed hundreds of insurance claims in Michigan. We know what adjusters need and we document everything to make your claim go smooth.
Transparent Pricing
We use Xactimate — the same software your insurance company uses — for pricing. No surprises, no inflated line items.
Direct Communication
You get the direct number of your project manager. No phone trees, no "someone will call you back." We answer our phones.