15 Years in Rochester — Our Story
The reason we started 24/7 Water Damage | Rochester was simple — we got tired of watching other companies in Rochester take days to respond to water emergencies. So we bought a truck, got certified, and started answering the phone at 2am. 15 years later, we still do.
Our team has combined experience of over 50 years in water damage restoration. Each technician holds current IICRC certification and participates in quarterly training on new techniques and equipment. We operate commercial-grade drying systems, thermal cameras, and moisture meters calibrated to ASTM standards.
We're not going anywhere. 15 years in Rochester and growing. Our business comes from referrals, repeat customers, and property managers who tried the competition first. We answer the phone, we show up fast, and we do the work right. That's it.
Why Choose 24/7 Water Damage?
Direct Communication
You get the direct number of your project manager. No phone trees, no "someone will call you back." We answer our phones.
After-Hours Response
Water damage doesn't wait for business hours. Neither do we. Call (866) 993-3605 at any hour and a real person picks up.
15 Years Running
15 years of water damage restoration in Rochester. We've seen every scenario and we have systems for all of it.
Local Operation
We're based in Rochester — not a call center in another state. Our crew lives here, works here, and knows the area inside out.