Frequently Asked Questions

Depends on how bad it is. A single-room pipe burst — maybe 5-7 days. Full house flood — 2-4 weeks including reconstruction. We give you a realistic timeline on day one and update you as the job progresses.

Most homeowner policies cover sudden water damage (pipe bursts, appliance failures). We handle the entire claims process — documentation, estimate submission, adjuster coordination. You focus on your family, we handle the paperwork.

Usually under 60 minutes in Richmond. We have trucks pre-staged across the metro and a dispatcher on the phone 24/7. Call (866) 993-3605 and we mobilize immediately.

Mold needs moisture and time. In Richmond's climate, 48 hours of standing moisture is enough. That's why we push hard to get on-site fast and start drying immediately. We also apply antimicrobial treatment as a preventive measure on every job.

Fully licensed in Kentucky, bonded, and insured with $2M in general liability coverage. Our technicians hold IICRC certifications in water restoration (WRT), applied structural drying (ASD), and mold remediation (AMRT).