Frequently Asked Questions

Most homeowner policies cover sudden water damage (pipe bursts, appliance failures). We handle the entire claims process — documentation, estimate submission, adjuster coordination. You focus on your family, we handle the paperwork.

Fully licensed in Utah, bonded, and insured with $2M in general liability coverage. Our technicians hold IICRC certifications in water restoration (WRT), applied structural drying (ASD), and mold remediation (AMRT).

If your insurance covers the loss, we bill them directly. You typically pay your deductible and that's it. For non-insured work, we give you a free estimate upfront — no surprises.

Mold needs moisture and time. In Provo's climate, 48 hours of standing moisture is enough. That's why we push hard to get on-site fast and start drying immediately. We also apply antimicrobial treatment as a preventive measure on every job.

Typical residential job: 3-5 days for drying, then 1-2 weeks for repairs if drywall or flooring needs replacing. Larger losses take longer. We keep you updated daily and never drag things out.