Frequently Asked Questions

Yes. Licensed contractor in New York, fully insured, and every tech is IICRC-certified. We carry workers comp too — some restoration companies skip that, which puts you at liability risk. We don't.

Most homeowner policies cover sudden water damage (pipe bursts, appliance failures). We handle the entire claims process — documentation, estimate submission, adjuster coordination. You focus on your family, we handle the paperwork.

Usually under 60 minutes in New Rochelle. We have trucks pre-staged across the metro and a dispatcher on the phone 24/7. Call (877) 701-8886 and we mobilize immediately.

Typical residential job: 3-5 days for drying, then 1-2 weeks for repairs if drywall or flooring needs replacing. Larger losses take longer. We keep you updated daily and never drag things out.

If your insurance covers the loss, we bill them directly. You typically pay your deductible and that's it. For non-insured work, we give you a free estimate upfront — no surprises.