Our Story — Louisville Water Damage Experts
Most restoration companies in Kentucky are branches of national chains. We're not. 24/7 Water Damage | Louisville is based right here in Louisville, run by people who live here. That's been the case for 15 years and it's not changing.
Every technician on our team holds current IICRC certification. That's not just a piece of paper — it means they've trained on water damage restoration, applied structural drying, mold remediation, and fire damage protocols. We also invest in our equipment: truck-mounted extractors, commercial dehumidifiers, thermal imaging cameras, and moisture monitoring systems.
Louisville is home. We're members of the local chamber of commerce, we sponsor youth sports, and a good chunk of our business comes from referrals and repeat customers. That reputation took 15 years to build and we protect it on every job.
Why Choose 24/7 Water Damage?
Local Operation
We're based in Louisville — not a call center in another state. Our crew lives here, works here, and knows the area inside out.
After-Hours Response
Water damage doesn't wait for business hours. Neither do we. Call (866) 993-3605 at any hour and a real person picks up.
Direct Communication
You get the direct number of your project manager. No phone trees, no "someone will call you back." We answer our phones.
Transparent Pricing
We use Xactimate — the same software your insurance company uses — for pricing. No surprises, no inflated line items.