Frequently Asked Questions

Licensed, bonded, insured — the basics. Beyond that, every crew member is IICRC-certified and does annual continuing education. We also maintain certifications with specific equipment manufacturers for warranty compliance.

Most insured water damage claims cost you only your deductible. We bill your carrier directly using Xactimate — the same estimating software they use. For uninsured work, we quote before we start. Free estimates, always.

Most homeowner policies cover sudden water damage (pipe bursts, appliance failures). We handle the entire claims process — documentation, estimate submission, adjuster coordination. You focus on your family, we handle the paperwork.

Under an hour for most of Lawrence and the surrounding area. We don't wait until morning — water damage gets worse every hour you wait. Call (866) 993-3605 any time.

In Kansas? Absolutely. The humidity here accelerates mold growth — we've seen visible colonies in as little as 36 hours after a flood. Our protocol includes antimicrobial treatment during every water damage job specifically to prevent mold from getting started.