Frequently Asked Questions

Licensed, bonded, insured — the basics. Beyond that, every crew member is IICRC-certified and does annual continuing education. We also maintain certifications with specific equipment manufacturers for warranty compliance.

Insurance-covered losses: you pay your deductible, we handle the rest directly with your carrier. Uninsured work: we assess the damage, give you a written estimate, and don't start until you approve it. No hidden fees, no bait-and-switch.

Yes — we work with all the major carriers. State Farm, Allstate, USAA, Liberty Mutual, Farmers, all of them. We document the damage, submit the claim, and deal with the adjuster so you don't have to.

Usually under 60 minutes in Kansas City. We have trucks pre-staged across the metro and a dispatcher on the phone 24/7. Call (866) 993-3605 and we mobilize immediately.

In Missouri? Absolutely. The humidity here accelerates mold growth — we've seen visible colonies in as little as 36 hours after a flood. Our protocol includes antimicrobial treatment during every water damage job specifically to prevent mold from getting started.