Our Story — Johnson City Water Damage Experts
Most restoration companies in Tennessee are branches of national chains. We're not. 24/7 Water Damage | Johnson City is based right here in Johnson City, run by people who live here. That's been the case for 15 years and it's not changing.
Every technician on our team holds current IICRC certification. That's not just a piece of paper — it means they've trained on water damage restoration, applied structural drying, mold remediation, and fire damage protocols. We also invest in our equipment: truck-mounted extractors, commercial dehumidifiers, thermal imaging cameras, and moisture monitoring systems.
Being local matters. We know Johnson City's building codes, we know the common plumbing and construction issues in this area, and we know the insurance adjusters by name. That's not something a national franchise can offer.
Why Choose 24/7 Water Damage?
Clean Job Sites
We lay drop cloths, wear booties in clean areas, and leave your property better than the typical contractor would. It's a basic thing but most companies skip it.
Transparent Pricing
We use Xactimate — the same software your insurance company uses — for pricing. No surprises, no inflated line items.
After-Hours Response
Water damage doesn't wait for business hours. Neither do we. Call (866) 993-3605 at any hour and a real person picks up.
Local Operation
We're based in Johnson City — not a call center in another state. Our crew lives here, works here, and knows the area inside out.