Frequently Asked Questions

Most insured water damage claims cost you only your deductible. We bill your carrier directly using Xactimate — the same estimating software they use. For uninsured work, we quote before we start. Free estimates, always.

Most homeowner policies cover sudden water damage (pipe bursts, appliance failures). We handle the entire claims process — documentation, estimate submission, adjuster coordination. You focus on your family, we handle the paperwork.

Our average response time in Fernley is about 47 minutes. We keep crews and equipment ready to roll at all hours. Call (866) 993-3605 — we answer live, not voicemail.

Mold needs moisture and time. In Fernley's climate, 48 hours of standing moisture is enough. That's why we push hard to get on-site fast and start drying immediately. We also apply antimicrobial treatment as a preventive measure on every job.

Fully licensed in Nevada, bonded, and insured with $2M in general liability coverage. Our technicians hold IICRC certifications in water restoration (WRT), applied structural drying (ASD), and mold remediation (AMRT).