About Us — 24/7 Water Damage | Conway in Conway
The reason we started 24/7 Water Damage | Conway was simple — we got tired of watching other companies in Conway take days to respond to water emergencies. So we bought a truck, got certified, and started answering the phone at 2am. 15 years later, we still do.
Every technician on our team holds current IICRC certification. That's not just a piece of paper — it means they've trained on water damage restoration, applied structural drying, mold remediation, and fire damage protocols. We also invest in our equipment: truck-mounted extractors, commercial dehumidifiers, thermal imaging cameras, and moisture monitoring systems.
Most of our calls come from word of mouth and past customers. After 15 years doing this in Conway, we know a lot of the property managers, adjusters, and plumbers in the area personally. That network means faster service for you.
Why Choose 24/7 Water Damage?
15 Years Running
15 years of water damage restoration in Conway. We've seen every scenario and we have systems for all of it.
Transparent Pricing
We use Xactimate — the same software your insurance company uses — for pricing. No surprises, no inflated line items.
Direct Communication
You get the direct number of your project manager. No phone trees, no "someone will call you back." We answer our phones.
Insurance Expertise
We've processed hundreds of insurance claims in Arkansas. We know what adjusters need and we document everything to make your claim go smooth.