Frequently Asked Questions

Typical residential job: 3-5 days for drying, then 1-2 weeks for repairs if drywall or flooring needs replacing. Larger losses take longer. We keep you updated daily and never drag things out.

Short version: we photograph everything before we start, create a detailed Xactimate estimate, submit it to your carrier, and coordinate directly with your adjuster. We've processed hundreds of claims in Ohio — we know what they need.

Under an hour for most of Columbus and the surrounding area. We don't wait until morning — water damage gets worse every hour you wait. Call (866) 993-3605 any time.

Yes — mold can start growing within 24-48 hours in Ohio's humidity. That's why fast response matters. We start drying immediately and use antimicrobial treatments to prevent growth. If we find existing mold, we handle remediation too.

Insurance-covered losses: you pay your deductible, we handle the rest directly with your carrier. Uninsured work: we assess the damage, give you a written estimate, and don't start until you approve it. No hidden fees, no bait-and-switch.