Frequently Asked Questions

Yes — we work with all the major carriers. State Farm, Allstate, USAA, Liberty Mutual, Farmers, all of them. We document the damage, submit the claim, and deal with the adjuster so you don't have to.

Licensed, bonded, insured — the basics. Beyond that, every crew member is IICRC-certified and does annual continuing education. We also maintain certifications with specific equipment manufacturers for warranty compliance.

Typical residential job: 3-5 days for drying, then 1-2 weeks for repairs if drywall or flooring needs replacing. Larger losses take longer. We keep you updated daily and never drag things out.

Under an hour for most of Cleveland and the surrounding area. We don't wait until morning — water damage gets worse every hour you wait. Call (866) 993-3605 any time.

Most insured water damage claims cost you only your deductible. We bill your carrier directly using Xactimate — the same estimating software they use. For uninsured work, we quote before we start. Free estimates, always.