Our Story — Charlotte Water Damage Experts
15 years ago, 24/7 Water Damage | Charlotte was just two guys with a truck and an IICRC cert. Today we have a full team, commercial-grade equipment, and hundreds of completed restorations across Charlotte and Concord, Huntersville, Matthews, Gastonia. Same work ethic, bigger capacity.
We run a mix of experienced techs and guys we trained from the ground up. Everyone carries IICRC credentials in water restoration at minimum, and our leads have ASD and AMRT certs too. Equipment-wise, we own everything — truck-mounted extractors, enough dehumidifiers to handle two whole-house floods at once.
We built this company on word of mouth in Charlotte. 247+ reviews later, that's still how most people find us. Someone's neighbor had a flood, we showed up and did good work, and they told the next person. That cycle has kept us going for 15 years.
Why Choose 24/7 Water Damage?
Full Rebuild Capability
Dry-out and reconstruction under one roof. No coordinating between a restoration company and a separate contractor. We do it all.
Direct Communication
You get the direct number of your project manager. No phone trees, no "someone will call you back." We answer our phones.
Insurance Expertise
We've processed hundreds of insurance claims in North Carolina. We know what adjusters need and we document everything to make your claim go smooth.
Clean Job Sites
We lay drop cloths, wear booties in clean areas, and leave your property better than the typical contractor would. It's a basic thing but most companies skip it.