Frequently Asked Questions

Typical residential job: 3-5 days for drying, then 1-2 weeks for repairs if drywall or flooring needs replacing. Larger losses take longer. We keep you updated daily and never drag things out.

Usually under 60 minutes in Cambridge. We have trucks pre-staged across the metro and a dispatcher on the phone 24/7. Call (866) 993-3605 and we mobilize immediately.

Most insured water damage claims cost you only your deductible. We bill your carrier directly using Xactimate — the same estimating software they use. For uninsured work, we quote before we start. Free estimates, always.

Yes. Licensed contractor in Massachusetts, fully insured, and every tech is IICRC-certified. We carry workers comp too — some restoration companies skip that, which puts you at liability risk. We don't.

In Massachusetts? Absolutely. The humidity here accelerates mold growth — we've seen visible colonies in as little as 36 hours after a flood. Our protocol includes antimicrobial treatment during every water damage job specifically to prevent mold from getting started.