Frequently Asked Questions

Most homeowner policies cover sudden water damage (pipe bursts, appliance failures). We handle the entire claims process — documentation, estimate submission, adjuster coordination. You focus on your family, we handle the paperwork.

Fully licensed in South Dakota, bonded, and insured with $2M in general liability coverage. Our technicians hold IICRC certifications in water restoration (WRT), applied structural drying (ASD), and mold remediation (AMRT).

Mold needs moisture and time. In Brookings's climate, 48 hours of standing moisture is enough. That's why we push hard to get on-site fast and start drying immediately. We also apply antimicrobial treatment as a preventive measure on every job.

Insurance-covered losses: you pay your deductible, we handle the rest directly with your carrier. Uninsured work: we assess the damage, give you a written estimate, and don't start until you approve it. No hidden fees, no bait-and-switch.

Under an hour for most of Brookings and the surrounding area. We don't wait until morning — water damage gets worse every hour you wait. Call (866) 993-3605 any time.