Frequently Asked Questions

Our average response time in Baton Rouge is about 47 minutes. We keep crews and equipment ready to roll at all hours. Call (866) 993-3605 — we answer live, not voicemail.

Most insured water damage claims cost you only your deductible. We bill your carrier directly using Xactimate — the same estimating software they use. For uninsured work, we quote before we start. Free estimates, always.

In Louisiana? Absolutely. The humidity here accelerates mold growth — we've seen visible colonies in as little as 36 hours after a flood. Our protocol includes antimicrobial treatment during every water damage job specifically to prevent mold from getting started.

Licensed, bonded, insured — the basics. Beyond that, every crew member is IICRC-certified and does annual continuing education. We also maintain certifications with specific equipment manufacturers for warranty compliance.

Most drying takes 3-5 days in Louisiana's climate. Reconstruction depends on how much material needs replacing — could be a few days for drywall patches, or a few weeks for a full gut-and-rebuild. We give you a straight answer, not a range.