Frequently Asked Questions

In Texas? Absolutely. The humidity here accelerates mold growth — we've seen visible colonies in as little as 36 hours after a flood. Our protocol includes antimicrobial treatment during every water damage job specifically to prevent mold from getting started.

Depends on how bad it is. A single-room pipe burst — maybe 5-7 days. Full house flood — 2-4 weeks including reconstruction. We give you a realistic timeline on day one and update you as the job progresses.

Insurance-covered losses: you pay your deductible, we handle the rest directly with your carrier. Uninsured work: we assess the damage, give you a written estimate, and don't start until you approve it. No hidden fees, no bait-and-switch.

Yes — we work with all the major carriers. State Farm, Allstate, USAA, Liberty Mutual, Farmers, all of them. We document the damage, submit the claim, and deal with the adjuster so you don't have to.

Fully licensed in Texas, bonded, and insured with $2M in general liability coverage. Our technicians hold IICRC certifications in water restoration (WRT), applied structural drying (ASD), and mold remediation (AMRT).