Our Story — Austin Water Damage Experts
The reason we started 24/7 Water Damage | Austin was simple — we got tired of watching other companies in Austin take days to respond to water emergencies. So we bought a truck, got certified, and started answering the phone at 2am. 15 years later, we still do.
Our crew carries IICRC certifications in WRT (water restoration), ASD (applied structural drying), and AMRT (mold remediation). We own all our equipment — no renting, no waiting. Truck-mounted extractors, LGR dehumidifiers, FLIR thermal cameras, injectidry wall systems. When we roll up, we're ready to work.
Most of our calls come from word of mouth and past customers. After 15 years doing this in Austin, we know a lot of the property managers, adjusters, and plumbers in the area personally. That network means faster service for you.
Why Choose 24/7 Water Damage?
Local Operation
We're based in Austin — not a call center in another state. Our crew lives here, works here, and knows the area inside out.
Direct Communication
You get the direct number of your project manager. No phone trees, no "someone will call you back." We answer our phones.
Clean Job Sites
We lay drop cloths, wear booties in clean areas, and leave your property better than the typical contractor would. It's a basic thing but most companies skip it.
Full Rebuild Capability
Dry-out and reconstruction under one roof. No coordinating between a restoration company and a separate contractor. We do it all.