Frequently Asked Questions

Short version: we photograph everything before we start, create a detailed Xactimate estimate, submit it to your carrier, and coordinate directly with your adjuster. We've processed hundreds of claims in Louisiana — we know what they need.

Under an hour for most of Alexandria and the surrounding area. We don't wait until morning — water damage gets worse every hour you wait. Call (877) 701-8886 any time.

In Louisiana? Absolutely. The humidity here accelerates mold growth — we've seen visible colonies in as little as 36 hours after a flood. Our protocol includes antimicrobial treatment during every water damage job specifically to prevent mold from getting started.

Most insured water damage claims cost you only your deductible. We bill your carrier directly using Xactimate — the same estimating software they use. For uninsured work, we quote before we start. Free estimates, always.

Fully licensed in Louisiana, bonded, and insured with $2M in general liability coverage. Our technicians hold IICRC certifications in water restoration (WRT), applied structural drying (ASD), and mold remediation (AMRT).